At ae999, your personal data belongs to you. This Privacy Policy explains in plain language — as well as in the precise legal terms required by ae999's international gaming licence — exactly what data ae999 collects about Pakistani players, why we collect it, how we use it, who we share it with, how long we keep it, and what rights you hold over it. ae999's approach to data privacy is shaped by genuine respect for our players, not merely regulatory box-ticking.
Before you read the full legal text, these six cards summarise the fundamental privacy principles that govern how ae999 handles every Pakistani player's personal information.
ae999 collects your personal data only for clearly defined, specific purposes — account management, payment processing, regulatory compliance, responsible gaming, and service improvement. We do not collect data speculatively or for purposes unrelated to your ae999 account and experience.
ae999 collects only the data that is strictly necessary for the purpose it serves. We do not ask Pakistani players for information we do not need. Your CNIC data, for example, is collected only for age and identity verification — not for marketing or profiling unrelated to your gaming activity.
ae999 applies 256-bit SSL encryption across all data in transit, AES-256 encryption for data at rest, two-factor authentication options for player accounts, and continuous security monitoring. We conduct periodic third-party security audits to identify and remediate vulnerabilities before they can affect players.
ae999 will always tell you what data we hold about you, why we hold it, and who we share it with. This Privacy Policy is the primary source of that information. When anything changes materially, ae999 will inform affected players with reasonable notice before the change takes effect.
Pakistani players have clear rights over their ae999 data — including the right to access it, correct it, restrict how it is used, and in applicable circumstances, request its deletion. ae999 processes all data rights requests within 30 days and does not require complex formalities to exercise these rights.
ae999 does not sell, rent, or trade your personal data to third-party marketers, data brokers, or any other organisation for their own commercial purposes. Data shared with third parties is limited strictly to what is needed for processing payments, fulfilling legal obligations, or delivering ae999 services.
1.1 ae999 is the data controller responsible for personal data collected and processed through the ae999.today platform. ae999 operates as an online gaming and sports betting platform under an international gaming licence and is subject to the data protection and privacy requirements of that licensing framework.
1.2 As the data controller, ae999 determines the purposes and means of processing personal data submitted by or generated through the activity of registered players, including Pakistani players accessing ae999 from Karachi, Lahore, Islamabad, Faisalabad, Peshawar, and all other locations.
1.3 All data protection queries, subject access requests, and privacy complaints should be directed to ae999's Data Protection contact, details of which are provided in Section 14 of this Policy.
2.1 ae999 collects the following categories of personal data from and about registered players:
| Data Category | Specific Data Items | Collected At |
|---|---|---|
| Identity Data | Full name, date of birth, gender, CNIC number (for Pakistani players), passport number | Registration & KYC verification |
| Contact Data | Email address, mobile number, residential city/area (e.g., Karachi, Lahore) | Registration |
| Financial Data | JazzCash/EasyPaisa wallet details, bank account details (HBL, UBL, Meezan, etc.), transaction history in PKR | Deposit & withdrawal processing |
| Verification Documents | Copies of CNIC, passport, or other government-issued photo ID; proof of address; source-of-funds documentation | KYC verification process |
| Technical Data | IP address, device type, browser, operating system, session timestamps, login history | Automatically on platform access |
| Gaming Activity Data | Game history, bet amounts, win/loss records, bonus usage, session duration, product preferences | Automatically during gameplay |
| Communications Data | Live chat transcripts, support ticket content, email correspondence with ae999 | During support interactions |
| Marketing Preferences | Promotional opt-in/opt-out choices, communication channel preferences | Registration & account settings |
2.2 ae999 does not process special categories of sensitive personal data (such as health data, racial or ethnic origin, political opinions, or biometric data) except where strictly necessary for responsible gaming interventions and then only with appropriate safeguards in place.
3.1 ae999 collects personal data through the following channels and methods:
4.1 ae999 processes personal data only where a valid legal basis exists. The primary legal bases relied upon by ae999 are:
5.1 ae999 uses your personal data for the following specific purposes:
6.1 ae999 does not sell or rent your personal data to any third party for their own commercial purposes. ae999 shares your personal data only in the limited circumstances described below, and only to the extent strictly necessary for the relevant purpose:
6.2 All third parties with whom ae999 shares personal data are required, by contract, to handle it in a manner consistent with applicable data protection standards and to use it only for the specific purpose for which it was shared.
7.1 ae999 uses cookies and similar tracking technologies on the ae999.today platform for the purposes described below. A cookie is a small text file placed on your device by the ae999 website. Cookies allow the platform to remember your preferences, maintain your login session, and collect analytics data.
| Cookie Type | Purpose | Duration | Required? |
|---|---|---|---|
| Maintaining your login session, platform security, fraud prevention, load balancing | Session | Yes — cannot opt out | |
| Remembering your language, currency (PKR), game preferences, and UI settings | 30 days | Recommended | |
| Understanding how Pakistani players navigate the platform to improve ae999 product design and performance | 90 days | Consent-based | |
| Tracking promotional campaign performance and attributing bonus uptake to specific marketing channels | 30 days | Consent-based |
7.2 You may manage cookie preferences through your browser settings at any time. Please note that disabling strictly necessary cookies may prevent certain ae999 platform features — including secure login and payment processing — from functioning correctly.
7.3 ae999 does not use cookies or tracking technologies to build profiles of players for sale to third-party advertisers.
8.1 ae999 retains personal data for as long as is necessary for the purpose it was collected and for as long as ae999 is legally required to retain it under its licensing and regulatory obligations. The principal retention periods applicable to ae999 player data are:
8.2 Where ae999 retains data beyond the standard retention periods described above, it does so only where necessary for establishing, exercising, or defending a legal claim, complying with a regulatory investigation, or fulfilling a specific legal obligation imposed on ae999.
9.1 As a registered ae999 player, you have the following rights in respect of your personal data, exercisable by contacting ae999's Data Protection team using the details provided in Section 14:
ae999 recognises all of the following data subject rights. Submit your request to ae999 support and we will respond within 30 days. No complex formalities required — just contact our support team.
You may request a copy of all personal data ae999 holds about you, along with information about how it is used, who it is shared with, and how long it will be kept. ae999 will provide this information within 30 days at no charge.
If any personal data ae999 holds about you is inaccurate or incomplete, you have the right to have it corrected. You can update many details directly in your ae999 account settings, or contact support for more complex corrections.
In certain circumstances, you may request deletion of your personal data. This right is subject to ae999's overriding legal obligations — in particular, financial crime prevention and licensing record-keeping requirements that mandate retention for specified periods regardless of deletion requests.
You may request that ae999 restrict the processing of your personal data in certain circumstances — for example, where you contest the accuracy of data ae999 holds, or where you object to processing and ae999 is considering that objection.
Where ae999 processes your data by automated means on the basis of your consent or a contractual obligation, you may request a copy of that data in a structured, commonly used, machine-readable format for transfer to another service provider.
You may object to ae999 processing your personal data where ae999 relies on legitimate interests as its legal basis. You also have an absolute right to object to processing for direct marketing purposes at any time, which ae999 will honour immediately.
Where ae999 makes decisions about your account through purely automated means that produce significant effects — such as automated fraud detection resulting in account suspension — you have the right to request human review of that decision and to contest the outcome.
Where ae999 processes your data based on consent — primarily for marketing communications — you may withdraw that consent at any time through your account settings or by contacting support. Withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
Need Help?
Contact ae999 support via live chat 24/7 or email: [email protected]
10.1 ae999 implements a comprehensive set of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:
11.1 ae999 operates as an international platform and, as a consequence, your personal data may be processed by ae999 personnel, systems, or third-party service providers located outside of Pakistan. This includes the jurisdiction in which ae999 holds its gaming licence and jurisdictions in which ae999's technology, payment, and game content partners are based.
11.2 Where ae999 transfers personal data internationally, it does so in accordance with applicable data protection requirements and puts in place appropriate safeguards, which may include contractual clauses, certification frameworks, or transfers to jurisdictions recognised as providing an adequate level of data protection.
11.3 ae999 does not transfer personal data to jurisdictions that do not provide a level of data protection consistent with its licensing obligations. All international data transfers conducted by ae999 are subject to the same purpose limitation, security standards, and retention controls described in this Policy.
11.4 If you would like further information about the specific safeguards ae999 applies to international data transfers, please contact ae999's Data Protection team using the details in Section 14.
12.1 ae999 services are strictly prohibited to individuals under the age of 21. ae999 does not knowingly collect personal data from individuals under 21 years of age. Age verification is a mandatory step in the ae999 registration and KYC process precisely to prevent underage individuals from accessing the platform.
12.2 If ae999 becomes aware that it has inadvertently collected personal data from an individual who is under 21 years of age, ae999 will immediately take the following steps:
12.3 If you believe that a person under the age of 21 may have registered or be accessing an ae999 Player Account, please contact ae999 support immediately via live chat or at [email protected]. ae999 treats all such reports as a priority and investigates them without delay.
13.1 ae999 reviews this Privacy Policy periodically and updates it as necessary to reflect changes in ae999's data processing practices, product offerings, or applicable regulatory requirements. The date of the most recent update is always displayed at the top of this Policy document.
13.2 Where ae999 makes material changes to this Policy — that is, changes that substantively affect how ae999 processes personal data or that restrict players' rights in a meaningful way — ae999 will provide advance notice to affected players by:
13.3 Minor or administrative updates — such as clarifications of existing practices, corrections of typographical errors, or formatting improvements — may be made without advance notice, provided they do not change the substantive meaning of the Policy.
13.4 Players are encouraged to review this Privacy Policy periodically. The current version is always available at ae999.today/privacy-policy. Continued use of ae999 Services following notification of a Policy update constitutes acceptance of the updated Policy.
14.1 For all privacy-related enquiries, data subject rights requests, or complaints regarding ae999's handling of your personal data, please contact ae999 using the following methods:
14.2 ae999 will acknowledge receipt of all data subject rights requests within 72 hours and will provide a substantive response within 30 calendar days of receipt. Where a request is complex or involves a large volume of data, ae999 may extend this period by a further 30 days, with notice provided to you of the extension and the reason for it.
14.3 ae999 does not charge a fee for data subject rights requests unless the request is manifestly unfounded or excessive. In such cases, ae999 may charge a reasonable administrative fee or decline to act on the request, explaining the reason for that decision.
14.4 If you are dissatisfied with ae999's response to a privacy complaint or data rights request, you have the right to escalate your complaint to the relevant supervisory authority under ae999's licensing framework. Details of the applicable supervisory authority are available on request from ae999 support.
Now you know exactly how ae999 protects your data, you can explore the full ae999 platform with complete confidence. Cricket betting, live casino, slots, and Fortune Bingo — all secured by 256-bit encryption, all denominated in PKR. 21+ only. Always play responsibly.
⚠️ 21+ only. Gambling involves real financial risk. Visit Responsible Gaming for support tools and self-exclusion options.